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to Excellence
Medellín, Colombia.
FAQ
Warranty
Enjoy a three-month warranty on items purchased at full price directly from our website. We reserve the right to void the warranty for items that are modified, misused, or excessively worn.
Shipping
Orders are processed and shipped within 1 to 2 business days after being placed. Delays may occur during promotional periods due to increased volume.
Returns and Exchanges
We are committed to ensuring that you are fully satisfied with your Trascendenza purchase.
We offer a 15-day return period, some exclusions may apply.
Customers must cover any shipping costs involved in warranty-related repairs or replacements.
Size Guide
All our necklaces and bracelets include a 7 cm extension to adjust as needed, and all our rings are adjustable.
Jewelry Care
Preserve your plated jewelry by avoiding contact with cleaning agents, beauty products, water, and chemicals.